Everyone Needs An Advocate

When I went for an annual checkup at a hospital-based clinic 1 1/2 hours from my home, I was fortunate enough to be accompanied by a good friend. I saw a woman staring at the office roster, unsure of the next direction in the maze to turn. A warm "Follow-me" relaxed her and replaced the angst of my appointment with gratitude that I could help someone else. Though disappointed the specialist did not have recent records I was assured were faxed a month ago, she conducted simple neurological tests that left me with renewed confidence. What style of communication has affected the way or you healthcare professional are perceived?

Perception and Reminiscence

Communicating with elders is a daily challenge whether it is advocating or having a conversation. Locating documents, making appointments, and reminiscing -- across the spectrum -- takes patience and provides opportunity for clarity and bonding. Just yesterday, when apologizing for pointing a finger as my mother, 95, has done all through life, my colleague said, "Don't apologize, that was not a mean finger."

Communicating with an elder long distance can present challenges of time, lapse of daily contact, hunger to be part of someone's life or unsettled anger. Some families have the means and support to present in their parents' lives.  Others might have financial challenges, distance by miles, business or extended family that requires balanced time.  I write to my mother, 97, faithfully in 20 point font. "Your letters are beautiful and so easy to read", she comments.  A letter can be read ad infinitum and shared with visitors that provides opportunity for reminiscence.   If you have not been able to be physically present, how have you contributed your virtual presence?